Need advice about which tool to choose?Ask the StackShare community!

Deskero

0
2
+ 1
0
Zendesk

7.9K
4.5K
+ 1
353
Add tool

Deskero vs Zendesk: What are the differences?

What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..

What is Zendesk? The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Deskero and Zendesk can be primarily classified as "Help Desk" tools.

Some of the features offered by Deskero are:

  • Multi-Channel support
  • Feedback from your website
  • Instant chat tickets

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn More
Pros of Deskero
Pros of Zendesk
    Be the first to leave a pro
    • 135
      Centralizes our customer support
    • 73
      Many integrations
    • 59
      Easy to setup
    • 26
      Simple
    • 26
      Cheap
    • 12
      Clean
    • 7
      Customization
    • 5
      $1 Starter Pricing Plan
    • 4
      Woopra integration
    • 3
      Proactive Customer Support
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 1
      Full of features
    • 0
      Integrations

    Sign up to add or upvote prosMake informed product decisions

    No Stats

    What is Deskero?

    It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.

    What is Zendesk?

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Deskero?
    What companies use Zendesk?
      No companies found
      See which teams inside your own company are using Deskero or Zendesk.
      Sign up for StackShare EnterpriseLearn More

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with Deskero?
      What tools integrate with Zendesk?
        No integrations found

        Sign up to get full access to all the tool integrationsMake informed product decisions

        What are some alternatives to Deskero and Zendesk?
        Odoo
        It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.
        JavaScript
        JavaScript is most known as the scripting language for Web pages, but used in many non-browser environments as well such as node.js or Apache CouchDB. It is a prototype-based, multi-paradigm scripting language that is dynamic,and supports object-oriented, imperative, and functional programming styles.
        Git
        Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
        GitHub
        GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.
        Python
        Python is a general purpose programming language created by Guido Van Rossum. Python is most praised for its elegant syntax and readable code, if you are just beginning your programming career python suits you best.
        See all alternatives