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Intercom

6.7K
3.2K
+ 1
603
Zeta

2
3
+ 1
0
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Intercom vs Zeta: What are the differences?

Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; Zeta: customer lifecycle management marketing company. A data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value.

Intercom and Zeta belong to "Engagement/Lifecycle Marketing" category of the tech stack.

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Pros of Intercom
Pros of Zeta
  • 168
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
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    Cons of Intercom
    Cons of Zeta
    • 7
      Changes pricing model all the time
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      What is Intercom?

      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

      What is Zeta?

      A data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value.

      Need advice about which tool to choose?Ask the StackShare community!

      What companies use Intercom?
      What companies use Zeta?
      See which teams inside your own company are using Intercom or Zeta.
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      What tools integrate with Intercom?
      What tools integrate with Zeta?
        No integrations found

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        Blog Posts

        GitHubPythonReact+42
        49
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        GitHubGitSlack+30
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        18377
        What are some alternatives to Intercom and Zeta?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Drift
        Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
        Crisp
        Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
        Front
        Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.
        HubSpot
        Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
        See all alternatives